Privacy Policy
How YIPS Africa collects, processes, and protects your personal information.
1. Introduction
YIPS Africa respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We comply with the Protection of Personal Information Act (POPIA) of South Africa and align our practices with international standards including GDPR where applicable.
2. Information We Collect
Personal Information: We may collect name, email address, phone number, job title, company name, and billing information when you fill out forms, request services, or communicate with us.
Usage Data: We automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.
3. How We Use Your Information
We use your information to: provide and manage our services; respond to inquiries and support requests; send relevant communications about our services; improve our website and service offerings; comply with legal obligations; and protect our rights and property.
4. Legal Basis for Processing
We process your personal information based on: your consent (which you may withdraw at any time); the performance of a contract with you; our legitimate business interests; and compliance with legal obligations.
5. Information Sharing
We do not sell your personal information. We may share information with: trusted service providers who assist us in operating our business; professional advisers including legal and accounting firms; regulatory authorities when required by law; and Microsoft Corporation as our cloud services partner (data may be processed in Microsoft Azure data centres).
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When we no longer need your information, we will securely delete or anonymise it.
7. Your Rights
Under POPIA, you have the right to: access your personal information; correct inaccurate information; request deletion of your information; object to processing of your information; withdraw consent at any time; and lodge a complaint with the Information Regulator.
8. Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption, access controls, and regular security assessments. Our systems are hosted on Microsoft Azure, which maintains ISO 27001 certification.
9. Cookies
Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information about how we use cookies and your choices regarding them.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@yips.org.za
Phone: +27 76 099 5773
Address: Johannesburg, South Africa
Talk to Our Privacy Team
If you have questions about how we handle your personal information, our team is here to help.